Airline policies
As airline travel advice and policies are changing rapidly, we’ve listed links to specific airline COVID-19 advice pages below.
The International Air Transport Association (IATA) database provides country specific updates. In addition, others like the Air Charter Service publish the latest travel restrictions by country.
Please note that there can be minor variations between these advice pages and airline trade policies. Ask your business travel consultant to advise you when you amend or cancel your trip.
Some airlines also have additional travel requirements to protect traveller and crew safety. Please check the relevant airline website to ensure you have any additional documentation or protective equipment required at check-in. Failure to produce this will result in boarding the aircraft being denied.
With global airline capacity reduced many airports are consolidating terminals from which flights are operating. Please check the departure information for your flight with your operating carrier or the airport website prior to departure to see if this impacts your travel. We also recommend arriving at the airport earlier than usual to ensure a smooth experience.
How we are handling refunds and a useful airline refund guide
Read more about how Key Travel is handling airline refunds here.
We’ve also created a useful Key Travel Refund Guide, detailing the three different approaches most airlines are taking and what this means for your refunds.
Airline |
Related airline page |
| Air France | COVID-19 pages |
| American Airlines | COVID-19 pages |
| Air Canada | COVID-19 pages |
| Austrian | COVID-19 pages |
| British Airways | COVID-19 pages |
| Brussels Airlines | COVID-19 pages |
| Cathay Pacific | COVID-19 pages |
| Delta | COVID-19 pages |
| easyJet | COVID-19 pages |
| Emirates | COVID-19 pages |
| Etihad | COVID-19 pages |
| Ethiopian Airlines | COVID-19 pages |
| Finnair | COVID-19 pages |
| Iberia | COVID-19 pages |
| Kenya Airways | COVID-19 pages |
| KLM | COVID-19 pages |
| Lufthansa | COVID-19 pages |
| Qatar | COVID-19 pages |
| RwandAir | COVID-19 pages |
| SAA | COVID-19 pages |
| SAS | COVID-19 pages |
| Southwest | COVID-19 pages |
| Singapore Airlines | COVID-19 pages |
| Swiss | COVID-19 pages |
| TAP Air Portugal | COVID-19 pages |
| Turkish Airlines | COVID-19 pages |
| United Airlines | COVID-19 pages |
| Virgin Atlantic | COVID-19 pages |
| West Jet | COVID-19 pages |